Can an agent work on a citizen's file with ChatGPT?

Not with a free commercial tool: the government guidance lists that use among the forbidden ones. The file goes through Anoni, pseudonymized on the machine, and you decode the reply afterwards. The guidance carries no regulatory force of its own; the agent's duty of professional secrecy does (article L. 121-6 of the French civil service code).

For the public sector

Share the document. Protect personal details.

Prepare a copy for disclosure, identify the details to redact, and review the exported document.

Try Anoni See how it works

On your device · macOS, Windows & Linux

citizen-letter.pdf

Excerpt · fictional example

Citizen correspondence

The request from Claire Fontaine has been received. The service will review the supporting documents before sending a reply.

One name illustrated. Always review the full export.

In practice

Prepare a copy for disclosure

Remove selected details from the exported text and check the result before sending.

What needs redacting depends on the document, recipient, and disclosure requirements.

A citizen's letter, the minutes of a council meeting, a report, a tender. PDF, DOCX, Excel, email, TXT, Markdown, CSV or image. Nothing leaves the machine.

Every day

Every part of the file deserves care.

Before a generative AI

To have a text summarized or rewritten: pseudonymization replaces every value with a believable stand-in, and the encrypted vault on your machine restores the real ones in the reply.

Before publishing online

Article L. 312-1-2 asks for more than redaction: a treatment that makes identification impossible. Anoni flags the remaining clues before you publish. An indication, not a guarantee: the call is yours.

The record to file (Pro, in development)

The compliance log exports to CSV, to JSON, or to a PDF register of processing, filtered on the period you choose. Enough to show what was done, without revealing what was in it.

Reference points

Your professional framework.

Sources: article L. 311-7 of the CRPA · French government guidance (June 2026) · CNIL sandbox report (April 2025).

Going further: what the CNIL means by pseudonymization and anonymization.

French administrative law is explicit. A document holding passages that cannot be disclosed is handed to the applicant once those passages are redacted or severed. Redaction is not a precaution here. It is what makes disclosure possible.

Questions

Before your first document.

No, and it must not. Anoni proposes, you approve, detection by detection. Not everything gets redacted: the French access-to-documents commission has held that a council publishing the minutes of its deliberating body need not redact the names of the elected members speaking in that capacity (opinion 20191602). The tool speeds up the review. It does not decide what is disclosable.

How it works is verifiable. 100% local: cut the network, everything keeps running. No document leaves the machine. No tracker in the app. Open detection models. The app itself is not open and never claims to be. An anonymization report in one click. With Anoni Pro (in development), an exportable compliance log (CSV, JSON) and a PDF register of processing: date, mode, categories, counts, SHA-256 fingerprints, never the values.

Try it with one document.

Open it. Review the detections. Choose your export.

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